GrapeVine: Refunds and Cancellations
Updated October 28, 2026
GrapeVine is a product of FOAF.
https://www.foafapp.com/refunds

This policy applies to GrapeVine Premium, currently USD $4.99 per month at the US price. Free membership costs $0. Premium renews automatically each month until canceled. Mandatory consumer rights and the applicable app-store rules take precedence over this policy.

1. Cancel a website subscription

Open GrapeVine Settings and select Manage Subscription to open Stripe’s billing portal. Choose the cancellation option and complete the confirmation. Cancel before the next renewal to avoid the next charge; check the portal for your renewal date and cancellation confirmation.

If you cannot sign in or access the portal, email contact@foafapp.com with the subject “Cancel subscription” and your account email. We may verify ownership. Send the request before renewal and do not include passwords or full payment details. Retain the cancellation confirmation.

Email cancellation support: mailto:contact@foafapp.com?subject=Cancel%20subscription

2. Cancel a Google Play subscription

In Google Play, go to Payments & subscriptions > Subscriptions > GrapeVine > Cancel subscription, and complete the confirmation using the Google account that made the purchase. Google Play controls cancellation and renewal for those purchases. Uninstalling the app, stopping use or deleting your GrapeVine account does not cancel a Google Play subscription.

Manage Google Play subscriptions: https://play.google.com/store/account/subscriptions

3. Access after cancellation

Cancellation stops future renewal and normally leaves Premium available until the end of the period already paid for. It does not automatically refund that period or give a partial-period credit. No additional cancellation fee is charged by GrapeVine. A refund or safety-related restriction may change access as permitted by law and the provider’s rules.

4. Website refunds

Subscription fees are generally non-refundable, except where required by law, a disclosed purchase offer or this review process. If a charge appears duplicate, incorrect or unauthorized, or paid features were not provided, contact contact@foafapp.com promptly with the subject “Refund request”. Include your account email, charge date, amount, receipt reference and the reason. Never include a full card number or security code.

We review requests individually against transaction records, the issue reported and applicable consumer rights. A refund is not guaranteed merely because you canceled, did not use the service or did not find a match. If approved, we submit the refund to the original payment method through the original payment provider. Posting time depends on the provider and financial institution; we do not guarantee an exact arrival date.

5. Google Play refunds

Request a refund using Google Play’s refund process and the Google account used to purchase. Google Play’s eligibility rules and any mandatory consumer rights apply. GrapeVine support can help investigate missing access or identify the purchase, but cannot override Google Play’s refund decisions.

Request a Google Play refund: https://support.google.com/googleplay/answer/2479637

6. Billing disputes and unauthorized charges

Contact us at contact@foafapp.com if you do not recognize a GrapeVine charge so we can investigate. You may also contact your bank or payment provider and exercise any dispute rights available to you. Contacting support first is helpful but is not a condition of those rights. We do not require you to waive statutory protections or withdraw a valid dispute as a condition of support.

Do not send card credentials through email. If your payment method or account may have been compromised, secure it through the relevant provider. We coordinate with payment providers as appropriate to avoid duplicate refunds for the same charge.

7. Legal rights and other terms

Nothing in this policy excludes refund, withdrawal, cancellation or other consumer rights that cannot legally be waived. Any consent relating to immediate digital-service delivery and any effect on withdrawal rights must be disclosed and obtained at purchase where required. This policy alone does not record that consent.

GrapeVine sells digital access, not physical products, so there are no goods to ship or return. Premium does not guarantee introductions, replies, dates or relationships.

Terms and Conditions: https://www.foafapp.com/terms
Pricing and features: https://www.foafapp.com/pricing
Contact support: https://www.foafapp.com/contact