Technical Issues
Notification
issues.
If alerts are missing, the fix is usually in permission settings, app preferences, or battery restrictions.
Troubleshooting: 2-4 minutes
Alert debugging
Restore your alerts.
Check device permissions
Ensure push notifications are enabled for GrapeVine in iOS/Android settings.
Review in-app toggles
Verify intro, message, and account notifications are enabled in your GrapeVine settings.
Disable battery restrictions
Aggressive battery modes can suppress push delivery on some devices.
Run a live test
Trigger a real event and confirm whether the issue is all notifications or one category.
Need more help?
If you still need support, send us a message and we will help you quickly.